Frequently Asked Questions

📚 Frequently Asked Questions

❓What does Digital Memories do?

Digital Memories is a Tulsa-based service that converts VHS tapes and printed photos into digital files. We offer convenient door-to-door pickup and delivery, and your files are returned on a USB flash drive. Optional cloud storage is available for easy online access.

💰 How much does it cost?

• VHS Conversion: $20 per tape (up to 2 hours)

• Photo Scanning: $1.50 per photo

• Cloud Storage: $10/month (optional)

🎁 What’s included?

• One free 32GB USB flash drive per order

• Organized digital files (MP4 for video, JPEG for photos)

• Pickup and delivery within the Tulsa area

• Additional flash drives: $10 each

• No hidden fees

⏳ How long does it take?

Our standard turnaround time is 2 weeks from pickup to delivery.

🚗 How does pickup and delivery work?

Schedule your service online or by phone. We’ll come to your home, collect your tapes and photos, and return both the originals and digital files when the job is done.

💾 What file formats do you use?

• VHS tapes are converted to MP4 video files

• Photos are scanned and saved as JPEG image files
  All files are compatible with phones, computers, and smart TVs.

☁️ Can I store my files online?

Yes! For $10/month, we’ll upload your files to a secure, private folder in the cloud (via pCloud). Access your memories anytime from any device. Cancel anytime—your files remain available for 30 days after cancellation.

📼 Why convert now?

VHS tapes degrade over time—most only last 10–30 years. Don’t wait until they’re damaged or unplayable. Converting now ensures your memories are preserved in high-quality digital format before it’s too late.

🔐 Is my media safe?

Absolutely. Everything is converted locally here in Tulsa. Your tapes and photos never leave the area, and we handle each item with care from pickup to delivery.